Privacy policy.

Welcome to Burl and Griffin. We are committed to safeguarding your privacy and ensuring the secure handling of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website and engage in transactions through our platform. By using our website, you consent to the practices described in this policy.

Information We Collect

  1. Personal Information: We collect personal information, including but not limited to your name, email address, phone number, and billing/shipping address when you make a purchase or create an account on our website.

  2. Payment Information: To process transactions, we collect payment information, such as credit card details or PayPal, Stripe, Afterpay, and Apple Pay information. However, we do not store or process this information directly. It is securely managed by our third-party payment processors.

  3. Website Usage Data: We may collect non-personal information about how you use our website. This includes your IP address, browser type, pages visited, and the time and date of your visit.

How We Use Your Information

We use your information for the following purposes:

  1. To process and fulfil your orders.

  2. To communicate with you about your orders, updates, and promotions.

  3. To personalise your user experience on our website.

  4. To monitor and improve the performance and functionality of our website.

  5. To ensure the security of our website and transactions.

  6. To comply with legal obligations.

Disclosure of Information

We may share your personal information with third parties under the following circumstances:

  1. Service Providers: We may share your information with trusted service providers who assist us in delivering our products and services, including shipping companies and payment processors (PayPal, Stripe, Afterpay, Apple Pay).

  2. Legal Compliance: We may disclose information when required by law or to protect our rights, privacy, safety, or property.

Data Security

We take the security of your information seriously. We implement reasonable measures to protect your personal information, both during transmission and after it is received. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

Your Choices

You have several rights regarding your personal information:

  1. You may update or correct your personal information by logging into your account.

  2. You can opt-out of marketing communications by following the instructions in the emails you receive.

  3. You may request to delete your account and personal information. However, some information may be retained for legal or administrative purposes.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. The most recent version will be posted on our website with the "Last Updated" date. Please review this policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

info@burlandgriffin.com